Returns
Reverse Logistics
Returns picked up, sorted and settled.
At a glance
- Best for
- D2C brands · Marketplaces · Retailers
- Coverage
- India
- Service desk
- Mon–Sat, 9:30 am – 6:30 pm IST
Overview
Doorstep returns pickup with QC, consolidation and return-to-origin or return-to-warehouse handling for e-commerce volumes.
What's included
- Scheduled pickup requests
- QC and grading at hub
- Return-to-origin or restock
- Refund-linked status updates
Who it's for
- D2C brands
- Marketplaces
- Retailers
Talk it through
Send the lane, the approximate weight or pallets, and how often the shipment repeats. The desk will confirm serviceability and come back with a rate and a plan.
Start a quote for ReturnsHow your shipment moves.
Four steps, one coordinator, and a phone number that gets answered.
- 01
Enquiry
Tell us the lane, the volume and the deadline. We come back with a rate and a plan.
- 02
Pickup
A scheduled pickup from your door, warehouse or hub, with the paperwork checked before it leaves.
- 03
In transit
Your freight moves on a planned route. A named coordinator shares updates and handles exceptions.
- 04
Delivered
Proof of delivery, COD remittance where applicable, and support if something needs fixing.
Returns questions
Can returns be restocked directly into a warehouse?
Yes. If you store inventory with us, items that pass the check can go into warehouse stock instead of back to origin.
What checks are done on returned items?
Items are checked against the return details at the hub. The exact checks are agreed with you based on your product category.
Do you handle exchanges?
Share your exchange flow with us and we will confirm how pickup and replacement delivery can be combined on your lanes.
Move your next shipment with Returns.
Share the lane and volume, and the operations desk will come back with a rate and a transit plan.
Mon–Sat, 9:30 am – 6:30 pm IST