Legal

Prohibited items

Some goods cannot be carried through the DAAK network, either because the law restricts them or because they are unsafe to handle alongside general freight. This list is a summary, not a complete legal schedule.

Never accepted

We do not accept the following under any service:

Narcotics, psychotropic substances and illegal drugs
Explosives, fireworks, ammunition and weapons
Live animals, unless a specialist service has been agreed in writing
Currency, negotiable instruments and bearer bonds
Counterfeit goods and material that infringes intellectual property
Human remains, organs and other items restricted by law
Obscene or illegal material

Restricted without prior approval

The following may be accepted only with written approval, correct documentation and packaging that meets the applicable rules:

Lithium batteries and battery-powered devices
Flammable, corrosive or oxidising chemicals
Pharmaceuticals, samples and temperature-sensitive medical goods
Alcohol and tobacco products
Precious metals, jewellery and high-value electronics
Goods requiring import or export licences

Customer responsibility

The shipper is responsible for declaring the contents accurately and for holding every licence, permit and safety document the goods require. A parcel may be opened, held or returned if we believe it contains a prohibited item.

Consequences

If a prohibited item is found, we may stop the shipment, hand it to the authorities where required, and recover any resulting cost from the shipper. Repeated breaches may end the service relationship.

Ask first

If you are unsure whether a product can travel, ask the operations desk before booking. It is always cheaper than discovering the problem at a hub.

Questions about this page?

Write to hello@daaklogistic.com or use the contact page. We answer during business hours.